Frequently Asked Questions
Do I need to dump the holding tanks?
No! If you are at a full hook up site, we will set everything up for you so that you dont have to do anything. However, if you are staying longer than 4 days, we will teach you how to pull the lever just in case you need to.
What do you provide?
We provide sheets for all beds, pillows, throws or lightweight blankets for the beds. We will have sheet sets for the sofa bed or dinettes too if you tell us you need them. We have towels for you and towels/dish cloth’s for the kitchen. There is a coffee maker and a toaster, pots and pans, plates, cups, glasses, silverware, and cooking utensils. Camp chairs are there, we usually have some lighter fluid in the forward storage for you too.
Are there extra fees?
The only extra fee you would incur is if you pay with a credit card. The fee is passed on from our merchant service company.
What is the security deposit? Will I get it back?
The security deposit is $1000. It’s the deductible on the insurance policy should there be an issue. When we bring the coach, and when we pick up the coach, we go over the condition with you so that we agree and can return your deposit. If there is an issue we try to be very fair about costs of repairs.
Can I bring my fur baby?
Your fur family is welcome in most of our campers. We have other owners that work with us, and they set their rules. Just ask us!
Are your campers clean?
Linens are laundered, surfaces are cleaned and sanitized, and dishes are washed! The cleaning fee also included the propane, so you don’t have to worry about refilling it.
How do I know how to operate the camper?
When we deliver and set up, we will teach you all about the operation of the camper, and make sure you understand everything.
What if I have a question or problem?
We are available by text anytime. We do sleep and stop answering about 9 pm. In the case of an emergency that can’t wait, you may call us. We provide you will all phone numbers at delivery.
How far will you deliver?
So far we have delivered about 250 miles from our location. The 1st 50 miles are included in the delivery fee: anything after that is calculated per mile for 1 roundtrip. Included in this cost is emptying the tanks for you at the end of your stay.
Do I have to be there when you bring it?
We prefer that you are. If you can’t, if possible, we will come back to you to teach you the operation, and to go over condition of the coach.
Do I have to be there when you pick it up?
We prefer that you are. Again, it is for your protection that we walk through together at the end. (sometimes we find things you thought you packed!)
Do you have other things I can rent to make my trip easier?
For an additional charge, we rent generators (not the super quiet ones), camping chairs, tabletop grills, extra outdoor tables, playpens, high chairs, dog runs, and kayaks. Ask us for pricing and availability.
Campers Can Be Rented On-Site!
If you can't find a spot at a campground, any of our campers can also be rented onsite, when available. We have plenty of parking for watercraft!
We are near Clemson/Greenville and have plenty of nearby lake access, hiking trails, waterfalls, and beaches.
If you're planning a trip to the Midwest, www.hallmacrvrentals.com has campers available for rent out of Michigan.